Customer Survey

1. How would you rate this dealer?
      Excellent    Good    Fair    Poor  
2. Were you satisfied with the repair work?
      Yes    No  
3. Were the personnel courteous, efficient, and knowledgeable?
      Yes    No  
4. Was the estimate for work performed accurate or if additional work was necessary, were you consulted?
      Yes    No  
5. Were the facilities clean and neat?
      Yes    No  
6. Was your machine repaired on time?
      Yes    No  
7. Have you used this service or repair center before?
      Yes    No  
8. Would you return to this shop again?
      Yes    No  
9. If you could change one thing about this dealer, what would it be:

    

10. Any other comments you might have:

    

Location visited:  

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